FEMALE-FRIENDLY AUTO REPAIR

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So let's face it ladies, taking the car in for maintenance and repairs is right up there with picking up Fido's yard deposits.  You don't want to do it, but it HAS to get done eventually.  You know the longer you wait, the worse it's probably going to be and the more it's going to cost.  If you don't have a father, husband or boyfriend to pawn it off onto, it's all up to you! 

Why do many women dread the task so much?  Let's start with an example of a "not-so-female-friendly shop."   I saw this scenario play out firsthand at various repair shops many moons ago when I was a parts runner for an auto supply store.

Once you figure out where to take your vehicle and who you can (hopefully) trust, it's time for the moment of truth.  If you have ever walked into a grimy, closet-sized office with pin-up calendars behind the counter and dirty parts taking up every inch of available real estate, you know what I'm talking about.  As a female customer in this male dominated industry, sometimes it can be a bit intimidating to stand up for yourself and know what questions to ask, etc.  Heaven help you if you have questions that are met with the rolling of eyeballs!  Before you know it, you've left the keys to your baby in the greasy hand of someone you hope knows the difference between an air filter and oil filter.  Again, just a worst case scenario observation!

In contrast, a female-friendly shop, like Coastal Car Care, will treat you with the respect you deserve.  From your initial phone call to when you drive away confident that your car was repaired properly at a fair price, your satisfaction is our primary goal.  Our friendly staff will answer all your questions before, during and after your service with no intimidating faces, comments or eyeball rolling - we promise!  In fact, we go out of our way to make sure you understand what your vehicle needs and why.  Curious to see the problem we found with your car?  Great, we love a good show-and-tell session!  Not sure how to check your oil level?  No problem, let's go do it together right now!   

When was the last time you felt empowered by your car care professionals?  Educating our clients is something we take great pride in.  We strive to be transparent in every aspect of our business in order to foster the trust we try to earn from all our clients.  And you can forget the pushy or unnecessary up-selling.  It won't happen here.  Period.  You have my word!